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Teriyaki Experience is committed to caring for the health and safety of our staff and guests and will continue supporting local health officials and government leaders through our operational practices.

                                       

Ongoing COVID-19 Safety Measures

Your well-being while dining inside our restaurants in a post-pandemic world will be our priority, and as we all get excited for things to go back to normal, there are operational practices our restaurants will maintain. We continue to monitor guidance from local and national health authorities, and will update our practices as needed to adhere to the most effective health and safety standards. We will continue to make proactive decisions and be fully transparent with our community and guests we serve.

Each of our restaurants may look a little different as we navigate the measures region by region, but our commitment to you is that the enhanced operational standards we implemented during this time will be mandatory and consistent at every restaurant.

Together, we can continue to keep each other healthy.

                                               

Our Restaurants

To ensure the health and safety of our team members and guests, we now have contact-less take-out and pick-up as another step to practice social distancing. All online orders will be placed on a table at the front of the restaurant for you to pick-up. All orders will be placed in a bag with your receipt attached to it.

     

Daily team member wellness checks: 

Teriyaki Experience will ask every team member to do a self-check prior to coming in for their shift. If they are feeling ill or are displaying any COVID-related symptoms, they are required to stay home from work.

     

Enhanced cleaning measures:

Our restaurants will continue following proper and frequent sanitization practices within our restaurants. This includes disinfecting high-touch surface areas frequently, and disinfecting any areas a guest comes into contact with immediately after, including tables, chairs and debit/credit machines. Hand sanitizer will be readily available for both team members and guests.

     

Facial coverings:

It is our responsibility to protect our team and guests, and our mask policy will continue to abide to the local regulations or law. We will also continue to keep extra masks inside our restaurants if guests forget their own, or feel more comfortable wearing one during their visit.

     

Contact tracing:

We will continue utilizing contact tracing as a measure to protect both our team and guests while dining inside our restaurants.

                                               

Online Ordering & In-store Pickup & Curbside Pickup

Visit our website to order ahead and pay. Once you land on the ordering page, you can locate a store, order ahead and pay, and determine the most convenient way to pick-up your order at the store, including in-store or curbside pick-up where available.

We will continue offering meals through third-party delivery as a convenient and safe way to bring our fresh, nutritious food to the comfort of your own home.

We are proud to continue delivering fresh, wholesome meals to fuel you through these difficult times and beyond. We thank each and every one of you for your patience and the support you have shown us and the restaurant industry. Without you, operating our restaurants post-pandemic may not have been possible.

We look forward to seeing you soon.

                                               

FAQs

– Updated June 12th

What restaurants are currently closed?
Our regular options of dine-in, online ordering, takeout and 3rd party delivery varies market by market. Please find details regarding closures by searching for a store or address here.

What are the current cleaning practices?
Our Food and Health Safety standards are top priority in all restaurants in order to protect our team members and guests entering and leaving. We will continue to follow frequent sanitization and disinfecting procedures to ensure all surfaces and supplies are cleaned to the highest standard.

I’m not ready to dine-in yet. Can I still order Teriyaki Experience through 3rd party online delivery?
Yes, many of our restaurants offer 3rd party delivery including Skip the Dishes, DoorDash and UberEats.

How can I get in touch with someone at Teriyaki Experience for additional information?
If we can help answer any additional questions please reach out to info@teriyakiexperience.com